Shipping policy
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays.
Delivery Times: We currently ship within the United Kingdom. Estimated delivery times are:
- Standard Delivery: 3–5 business days
- Express Delivery: 1–2 business days
Shipping Rates: Shipping costs are calculated at checkout based on your order and delivery address.
Free Shipping: We offer free standard shipping on orders over £100.
Order Tracking Once your order has been dispatched, you will receive a confirmation email with your tracking information.
Damaged or Lost Items If your order arrives damaged or is lost in transit, please contact us at aura.wellbeingstore@gmail.com within 14 days of the expected delivery date, and we will do our best to resolve the issue promptly.
Contact Us: For any shipping enquiries, please get in touch at aura.wellbeingstore@gmail.com or https://motifsdesign.com